Shipping policy

Last updated: August 17, 2026

1. Order Processing & Production Time All banners are handmade to order. Please allow 5-8 business days for production before your order ships. You will receive a shipping confirmation with tracking once your order is on its way.

2. Self-Fulfilled Shipping We currently pack and ship all orders ourselves to ensure your banner is handled with care. Orders are shipped in protective mailing tubes to prevent damage in transit.

3. Shipping Carriers & Rates We ship via major carriers (USPS, UPS, or FedEx). Shipping rates are calculated at checkout based on your location and order size.

4. Estimated Delivery Times Delivery times are in addition to production time and vary by destination and carrier. We are not responsible for carrier delays once a package has been handed off.

5. Tracking A tracking number will be emailed to you once your order ships. Please allow up to 24 hours for tracking to update.

6. Shipping Damage If your order arrives damaged, contact us within 7 days of delivery with photos of the packaging and item. We will work to make it right.

7. Address Accuracy Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.

8. Contact Questions about your shipment? Reach out through our store contact page.